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Poole Audi - Vorsprung durch Technik
Service and MOT - Your car in capable hands
The experts in Vorsprung durch Technik
Would you entrust your Audi to anyone who hasn't been regularly trained to Audi standards?
Our network of Audi Approved Master Technicians have undergone an impressive 100,000 hours of training over a 10 year programme to ensure they have the latest technical expertise for maintaining and servicing your Audi.
All of our Service Advisors undergo a specialist induction and training to ensure they are Audi professionals and able to talk to you about any issues you may have with your Audi vehicle.
What's more, we have so much expertise and experience in looking after Audi vehicles that we are able to make a note of your mileage and the state of your vehicle as and when we see it and predict when certain key events (such as new tyres or a cambelt change) may occur. As part of our duty of care, we will notify you in plenty of time should you wish to make an appointment with us.
Your convenience comes first
At Audi you can choose from a range of convenient services that suit your needs. Why not book a 'service while you wait' appointment* and enjoy our complimentary refreshments while your car is with us? Or, if you need to be mobile, take advantage of one of our courtesy cars. We even offer a free collection and delivery service, whereby we collect your Audi from your home, or place of work and return it to you the same day*. We guarantee we can service your Audi within 5 days without a courtesy car, or within 10 days if you need transport. We will also ensure your car is returned to you with a full wash and vacuum.
New Service Added - July 2011
We have teamed up with the local LA Fitness health club, to offer a rather unique service. While you wait for your car to be finished, we can issue you with a complimentary pass to use the health clubs facilities. Meaning you can get yourself in tip-top condition, while we do the same to your car. Whether you want to go for a run, have a swim in the heated pool, or simply relax in the sauna, we are sure this new service will be a welcome addition.
Audi Genuine Parts
Would you put a part into your Audi that wasn't the same quality as the factory fitted original?
You can rest assured that only Audi Genuine Parts will be used on your vehicle. What's more, Audi parts and labour come with a 2 year guarantee**. We stock a wide variety of parts at our Dealerships so we are well covered. However, if we don't have a part in stock at one of our Centres we have the back-up of parts at other Audi Centres, at our national warehouse and our factory and can usually source the relevant part very quickly.
We don't like surprises either
We believe strongly in transparency and there will be no hidden costs. For added peace of mind, we will give you a quotation over the phone for the work you have requested and email you the price confirmation. We'll consult you if any additional work on your car is needed when it is with us. We won't carry out any extra work without asking your permission first.
The Audi Stamp
Regular servicing is key to safeguarding your Audi's performance and a full Audi service history could help you preserve the future re-sale value of your car. Only the Audi Stamp will prove your approved Audi service history.
Getting better every time
Audi continually gather feedback from our highly trained Technicians and our customers to ensure our vehicles are running as they should. If necessary, we use this feedback to make improvements (in the form of software updates) to help maintain the durability, performance, efficiency and safety you would expect from our cars. These updates will also ensure certain retrofitted products are correctly installed and function correctly (tow bar fitting changes the torque characteristics of your engine for example). Should your vehicle require a software update, we can ensure it is loaded onto your vehicle when it is with us.
* subject to availability
** excludes wear and tear