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Meet the Team - Vicky - Senior Centre Host

Vicky first joined Poole Audi in October 2016, starting as a part-time host before progressing to her current role as Senior Centre Host. Over the years, she has grown with the business, taken on new responsibilities, and now leads the hosting team, ensuring every customer receives the warmest of welcomes. Vicky’s role is wonderfully varied, no two days are ever the same. Alongside hosting duties, she manages her team, supports with administration, and even helps resolve customer queries when needed. For her, the key skills in this role are personality, organisation, and great communication. What makes Poole Audi stand out for her is the atmosphere and variety. “I’m not sat at a desk all day, I move around, meet lovely customers, and work with fantastic colleagues. That’s what makes it so special here.”

One of Vicky’s proudest moments at Poole Audi was completing her training and graduation programme, something she took on with real drive and determination. Keen to go above and beyond in her role, she completed every online training module available, attended multiple courses, and even secured a place at sessions held at Volkswagen Group’s Training Centre in Milton Keynes. Her commitment to broadening her knowledge and skill set was rewarded when she was invited to a special graduation ceremony in Liverpool. “It was such an honour to represent both Audi and Poole Audi at that level,” Vicky says, reflecting on the experience as a true highlight of her career.

When it comes to dream cars, Vicky has her sights set on the Audi RS Q8. “I love the power! I do like a car with a roar!” she laughs. Outside of work, you’ll most likely find Vicky on the golf course. “If it’s sunny, I’ll be out playing golf,” she admits, a hobby that perfectly balances the busy pace of life at the showroom.

 

Accurate at time of publication [September 2025].

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Ocean Automotive Limited trading as Poole Audi is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Ocean Automotive Limited trading as Poole Audi to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.

We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes Volkswagen Financial Services UK. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.

Our approach is to introduce you first to Volkswagen Financial Services UK, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives and which you are eligible for from our panel of lenders. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase.

Different lenders pay different commissions for such introductions, and Volkswagen Financial Services UK may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.

At the end of the agreement there are three options: i) retain the vehicle: pay the optional final payment to own the vehicle; ii) return the vehicle; or iii) replace: part exchange the vehicle, finance subject to status. Available when purchased on Solutions Personal Contract Plan. Deposit contribution is available when purchased on Solutions Personal Contract Plan. Retail Sales only. +Subject to agreed annual mileage. Excess mileage apply. Offer available for vehicles ordered between 1st July and 30th September 2024. Further charges may be payable if vehicle is returned. Offers are not available in conjunction with any other offer and may be varied or withdrawn at any time. Available to 18's and over. Subject to availability. Terms and conditions apply. Finance subject to status. Accurate at time of publication [July 2024]. Freepost Audi Finance.

General Finance Terms and Conditions. Please note you will not own the vehicle outright until all payments are made. If you default on your finance payments, then the vehicle may be repossessed by the finance provider. You must be 18 years or older to apply for finance. Finance is not guaranteed, and any finance application is subject to a credit check and individual circumstances. If you require any further information please do not hesitate to contact us. The finance provider will have their own Terms and Conditions, please contact them directly for further information.

For information relating to the tyre efficiency of new Audi models, please visit: : https://www.audi.co.uk/en/models/eu-tyre-label/