Meet the Team - Aimee - Sales Admin Team Manager
We’re delighted to announce that Aimee, one of the driving forces behind our sales support operations has been promoted to Manager of the Admin Team, following her recent win of the Ocean Spirit quarterly award. This is a well-earned recognition of her dedication, professionalism, and the energy she brings to everything she does.
From Finance Administrator to Admin Team Manager
Aimee’s journey with Poole Audi began in 2020, in the midst of the pandemic, when she joined as a Finance Administrator. After returning from maternity leave, she embraced the broader challenge when finance admin and sales admin merged. Rather than see this as an obstacle, Aimee took it as an opportunity, quickly learning new skills and familiarising herself with sales admin processes. That drive and adaptability laid the foundation for the role she now proudly holds. “The time I have worked at Poole Audi has helped me gain in depth knowledge and expertise in the role,” Aimee reflects.
Guided by Our Ocean Spirit Core Values
At Poole Audi, part of the Van Mossel Ocean group, we pride ourselves on four guiding principles: Energy, Expertise, Pride, and Integrity. Aimee says these core values are a compass for how she leads her team every day.
· Energy - She brings enthusiasm and positivity to every task, motivating those around her and encouraging a supportive, can-do team spirit.
· Expertise - Through her years of hands-on experience, Aimee has developed a deep understanding of both finance and sales admin. That knowledge now powers consistent, high-quality support for colleagues and customers alike.
· Pride - She takes ownership of her work, and expects nothing less from her team. From paperwork to customer follow-ups, she believes in doing things with great attention to detail and care.
· Integrity - Honesty, transparency, and respect underpin everything Aimee does. She views her new role not just as a managerial title, but as a responsibility to uphold the values and reputation of Poole Audi.
Looking Ahead: Building on Strengths, Supporting Customers
Aimee is quick to point out that her promotion isn’t just about her, it’s about what the Admin Team can do together. What strengths does she see in them?
· A strong sense of teamwork: “They’re hardworking, supportive, and always willing to step up, no matter what challenge comes.”
· Shared energy and dedication: “When one person shines, the whole team shines.”
· A growing expertise in admin and sales processes, built over time and enhanced by collaborative learning.
In her new role, Aimee plans to nurture these strengths, building an Admin Team that not only gets the job done, but does it with consistency, accuracy, and care.
More importantly, these “back-office” roles play a vital part in shaping the customer experience. As Aimee puts it:
“Although much of the work happens behind the scenes, the accuracy, organisation, and efficiency of administrative processes directly influence how smooth a customer’s journey feels.”
She aims to create an environment where every customer feels confident, valued, and well looked after. For her, this isn’t just about admin, it’s about service excellence.
We couldn’t be more proud of Aimee for this promotion. Her progression from Finance Admin to leading the Admin Team embodies the spirit of growth and dedication we value at Poole Audi. Congratulations, Aimee, your hard work and positive influence have made Poole Audi stronger, and we’re excited to see the team flourish under your leadership.
Accurate at time of publication [December 2025].